How can a remote connection be established via Secomea Prime with the Linkmanager?

You can now access our brand-new platform, Secomea Prime, by visiting https://app.secomea.com and logging in with your regular access credentials.

With Secomea Prime, you will experience a more modern and intuitive user interface designed for easy connections and troubleshooting.

Login Information

If you typically use a username and password, you need to add "@" followed by your current GateManager domain name to your username.

  • Example: If your username is "myusername" and your GateManager domain is "gm14.secomea.com," your new username will be: myusername@gm14.secomea.com.

We recommend enabling Multi-Factor Authentication (MFA) to enhance your account security.

For any login or platform usage issues, please contact your support representative as usual.


How to Start a Remote Access Session in Prime

After logging in, you will see an overview of your Appliances, where you can select the machine you want to access.

  • Click Connect to start a remote session or choose among available options (HTTPS, VNC, SSH, RDP).

Additional Information

You can always return to GateManager to use features that are not yet available in Secomea Prime.

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