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    SATOMEC AG Knowledge Base  Warranty and Returns What to do in case of transport damage?

    What to do in case of transport damage?

    Unfortunately, damage can occur during transport. You can report any damage to the package, piece goods or article directly to us.

    Contact us by e-mail at support@satomec.ch with a picture, stating the invoice or order number and article number. We will be happy to take all further steps for you.
    Published: 05/01/2023 10:54
    What to do in case of warranty?
    Is my defective product a warranty case or a "Customer Induced Damage (CID)"?
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