If the defective device is sent in for repair, a cost estimate is automatically prepared, in which the device is disassembled to the necessary extent as a result of the damage and all defective parts can be identified.
A lump sum of min. 180.- CHF excl. VAT will be charged for a cost estimate. This is not applicable if the cost estimate is followed by a repair order. Thus, this lump sum must be paid if the device is to be returned "unrepaired disassembled" or "unrepaired assembled".
In case of scrapping and disposal, a fee of 50.- CHF plus VAT will be charged.