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    SATOMEC AG Knowledge Base  Warranty and Returns

    Warranty and Returns

    • What to do in case of warranty?
    • What to do in case of transport damage?
    • Is my defective product a warranty case or a "Customer Induced Damage (CID)"?
    • My device is defective but no longer within the warranty - what can I do?
    • Terms of Return of Goods
    • Can repairs be accelerated by means of advance replacement?
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